Refund policy

Refunds, returns and exchanges

Please contact us within a maximum of 14 days after your delivery. We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full amount of the order minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at support@lacigale.co with your order number and a photo of the item's condition. We deal with them on a case-by-case basis, but we will do our best to find a satisfactory solution.

If you have any further questions, please do not hesitate to contact us at support@lacigale.co.